Privacy policy

All customer information is kept secure once submitted by the customer.  No information of any kind will be sold or forwarded to any third party of any kind.

This Web site record general browsing experience, including general search preferences, but it does not record any personal browsing information, no I/P addresses or any other personal information, if not personally submitted by the viewer.

If you feel that we are not abiding by any this policy, you should Contact Us immediately.


Credit Card handling

PayPal™ has been selected as an on-line payment partner due to their state of the art encrypted on-line security.

We are verified by PayPal and have passed PayPal™ security checks.

PayPal™ handles all credit card information.  Our Web site has no access to any other information than customer name, e-mail, and shipping address, as forwarded by the customer. PayPal™ forwards the customer shipping address and preferences to this Web site, but no credit card information of any kind.

PayPal™ is PCI DSS compliant.  As a customer you pay on a secure, PayPal-hosted page and PayPal™ stores your credit card account information.  PayPal™ adheres to international PCI (Payment Card Industry) and CISP (Cardholder Information Security Program) standards for data protection.

Additional PayPal info

You were charged for something you didn't buy
As a fraud-prevention measure, we send an email confirmation for every online PayPal payment that you make. If you receive an email confirmation for a transaction that you didn't approve, contact us immediately and we'll work to quickly resolve the issue — you won't be responsible for any unauthorized charges.

What you bought never showed up
Regardless of where you shop online, PayPal's Buyer Complaint Policy lets you submit a dispute for an item you don't receive. You have the opportunity to resolve your dispute directly with the Seller or escalate to a claim.
What you bought was very different from what you actually got
PayPal's Buyer Complaint Policy lets you submit a dispute for an item that is significantly not as described. By doing so, you have the opportunity to resolve your dispute directly with the seller. Visit the PayPal Resolution Center to file a dispute.

We are PayPal Verified

PayPal's Verification System allows you to learn more about users before you pay them through PayPal. Verify that the information below is consistent with the business, organization or person you wish to pay.


Email:                          contact@neverhavedryskin.com
Status:                         Verified
Account Creation Date:  Sep. 23, 2008

What it Means to be Verified:

To become Verified, a PayPal member in the United States must provide us with proof that he or she has opened an account at a bank or other financial institution. Because these institutions are required by law to screen account holders, PayPal's verification process increases security when you pay parties you do not know. Please note that PayPal's verification system does not constitute an endorsement of a member, nor a guarantee of a member's business practices. You should always consider other indicators when evaluating members, including length of PayPal membership and reputation scores (on eBay or other auction sites, if applicable).

Newsletter and e-mail promotion

iContact™ has been selected as our on-line marketing partner based on their high integrity policy.

iContact™ is our third party partner who distributes our promotion and newsletters.  Unless you ask us not to, we may contact you via email in the future to tell you about specials, new products or services, or changes to this privacy policy. You will be alerted in you order confirmation that we will send you newsletters in the future.

You may opt out of any future contacts from us at any time.  Every newsletter contains a secure Opt-Out link.

All products ordered on NeverHaveDrySkin.com are shipped out of CA.

If you feel that we are not abiding by this policy, you should Contact Us immediately.

Return policy

The 100% Money Back Guarantee is unconditional and with no time limit.  Upon a refund request the buyer must return the unused portion of the product in the original container(s) back to the supplier at the place of the purchase or to a address that can be requested in the below link.  The reason for this inconvenience is to prevent fraudulent requests.

Refunds or Exchanges can ONLY be made for a Single Order.  Proof of purchase must be established with supplier.

The buyer is displayed a Return Shipping Label link on the buyer's Transaction Details page, enabling the buyer to print a return label if dissatisfied with item(s) purchased.

In an effort to reduce fraud, no InfiniteAloe™ refund shall exceed $150, plus eventual applicable sales tax, in value. No NanoVera™ refund shall exceed $379.90, plus eventual applicable sales tax, in value.

We reserve the right to refuse any return or exchange if we suspect fraudulent activity.

Once a refund has been applied for, no future orders for the same product will be accepted and additional refund requests will be refused for that product.

The Money Back Guarantee does not cover Gift Specials or Corporate Gifts. Products received as corporate gifts cannot be returned for cash exchange.

Upon refund, the supplier will return the buyer the full amount paid with the same payment method used to purchase the returned products.

The Money Back Guarantee does not cover the return shipping cost.  Each customer who applies for a refund must pay the shipping back to the supplier.

If you feel that we are not abiding by this policy, you should Contact Us immediately.

Contact Us for a shipping address to return the unused portion of the product(s) the refund is requested for.

Wholesale products do not have any refund policies. This includes 12 jars 8 oz Infinite Aloe (the package deal) and the Gallon InfiniteAloe™ sold to the ultimate customer.

If you still have questions unanswered feel free to Contact Us at any time.

Newsletter

You can opt-out from our Newsletters at any time using the opt-out links at the end of the e-mail Newsletters.  You can also select the option to forward the Newsletters to your friends. 　

No e-mail address will be sold or forwarded to any third party of any kind. 　

We do not use any form of method to collect personal information.

NeverHaveDrySkin.com uses SafeUnsubscribe®, which guarantees the permanent removal of your email address from its mailing lists and assures that we are in accordance with the CAN-SPAM Act of 2003.  Each Newsletter has a link to unsubscribe or change areas of interest. Your privacy is ranked as a priority in our operation.

If you feel that we are not abiding by this policy, you should Contact Us immediately.

Images

All images used on NeverHaveDrySkin.com are either royalty free and legally purchased to be used for all kinds of professional documents with no limit on time or copies, as

  • Creation of advertising media
  • Creation of professional documents
  • Illustration of press articles
  • Illustration of websites, blogs, newsletters, web banners...
  • Illustration multimedia documents
  • Illustration / Decorations on TV shows or movies
  • Creation of derivative products (Extended license)

or these images are produced in house.  Any form of reproduction of these images is a violation of existing terms and conditions.

In the USA, per Berne copyright convention, creation, privately and originally, after April 1, 1989 is copyrighted and protected whether it has a notice or not.

InfiniteAloe and NanoVera are registered trademarks under applicable laws.

All rights reserved.  All copyrights apply.